We strive for total patient satisfaction and always welcome feedback, good or bad. Below is a selection of testimonials kindly provided by some of our patients.
After having had the last of my own teeth extracted and been fitted with full dentures, Matthew subsequently approached me with a view to having dental implants inserted in my lower jaw. Matthew painstakingly outined the treatment and drew up a staged plan and time scale required and during each of my many appointments, everything was explained to me in full detail.
I feel that the course of treatment has been very worthwhile, never having considered it in the past and, last but not least, I cannot praise too highly the professionalism and friendliness of Matthew and the entire team at Lyndhurst Dental Practice who have, without exception, always made me feel at ease.
Jim Burrows — Burnley, Lancashire
Now that my bridge fitting is completed I would like to say how impressed I have been with your standard of service throughout the treatment period. I especially thank you for putting me at my ease and taking my anxieties into account. The dental implant procedure itself was amazing...not a twinge of pain or soreness from start to finish! And the trouble you have taken to get the right cosmetic appearance for the actual bridge fitting has been impeccable. I have been fully aware of your thoughtful approach and your fair costings. Both aspects of your service have been much appreciated. I would also like to add that my good experience has been much enhanced by the friendliness of your staff. They have been extremely helpful and nothing has been too much trouble....so 'thank you' to everyone I have spoken to at Lyndhurst Dental Practice.
Julie Patten — Kendal, Cumbria
In 1964 I had the misfortune to suffer the loss of one of my upper incisors to tooth decay, and my Dentist at the time sacrificed a further neighbouring incisor in order to construct a bridge. Dubious as this decision might now be, as more than likely the decayed tooth might have been saved, the bridge remained in place until 2010 when the supporting tooth disintegrated rather unexpectedly. I contacted my Dentist , and I was seen within 24 hours by Dr. Lecia Jhagroo, who gave me emergency treatment, which left me in a good, but temporary state of repair. Within a matter of days I was attending an appointment with Mr. Matthew Gormally who explained in detail the options available, the effectiveness, the risks, the stages, the length of treatment and of course the relative costs involved. My choice was a Dental Implant, a somewhat involved and lengthy treatment which was embarked upon within a few weeks. Although this meant a commitment to a few hours in the chair, there was a gap in the treatment because of a need to allow things to settle, before finally the implant and new bridge were installed. Throughout the whole treatment regime I felt communication was excellent. I was fully appraised of each and every stage of the operation, and felt confident and at ease, by virtue of the care given. I found the Dental Surgeon to be of the highest order and his staff were exemplary in every aspect. I am delighted with the results of my treatment and remain comforted by the thorough nature of attention I receive at the periodic check-ups.
Maureen Payne - Burnley, Lancashire
My wife and I have been patients of Dr Matthew Gormally and his wife Dr Lecia Jhagroo since January 2007. We have always found Matthew, Lecia and all their staff extremely efficient, helpful and the practice offers a friendly and peaceful environment for the patients well being. During the years we have been patients, we have both had extensive treatments covering Bridge fittings, Root Canal treatment, Crowns and Zoom Tooth whitening. Without exception, Matthew has been totally professional in explaining each treatment and offering his valuable advice on any decisions to be made. All treatments have been carried out skillfully and in complicated instances Matthew has always had the ability to dispel any apprehensions we may have had.We most sincerely offer our thanks to Matthew, Lecia and all the staff for their help and advice over the years. We feel very fortunate to be patients at the Lyndhurst Dental Practice.
J M & Y P Brennan – Higham, Burnley, Lancashire
Why I recommend Lyndhurst dental practice, Burnley...I would recommend Lecia to anyone who is nervous about dentists or needles, as I was. She has a very gentle, pain-free approach to treatment and I trust her completely. I no longer fear visiting the dentist!
Laura Catlow — Manchester, Lancashire
I have always been apprehensive regarding dental treatment this may have been poor or needless treatments when I was young. These experiences have stayed with me throughout my life and even today. But the experiences and treatment I have had at the Lyndhurst dental have been exceptionable. The initial contact at reception is of the highest standard with professional yet comforting greeting experiences with young very capable staff. There is a very high professional standard and work ethic throughout the whole practice, and I have based this on my professional knowledge on customer care and working practices. The treatments I have experienced over the years of being a patient have been to the highest standards. There is always a detailed explanation of treatment that is needed or that is being carried out at the time of the appointment. The interactions of all staff add greatly to the relaxation of the patient to ease any anxiety or discomfort that may bring discomfort to the patient which I have always found of great help to me personally. All my family are patients of this practice and all are extremely happy with the treatments they have received. I cannot leave without saying I would like to thank Matthew, Lecia and all of the staff at this the Star of the Dental profession.
Alan Anderton MIMI, MIRTE — Burnley, Lancashire
I've been at this dental practice for many years. I've always found the staff very helpful, professional and friendly. I've had a number of procedures, including veneers, whitening and fillings. All completed with care and pain free. I've always found the after care to be excellent and very professional. I would have no hesitation in recommending this dental practice to friends and family which I have done and they have been impressed and very satisfied.
Debra Saunderson — Burnley, Lancashire
I felt compelled to write this letter following the recent completion of treatment for three dental implants. The treatment itself was a lengthy process over a period of six months, but throughout the period I felt confident in the knowledge that the end result would be well worth the wait. The in-depth information given to me at every stage kept me informed and prepared for each aspect of the procedure.On each of my visits to the dental surgery, both you and your staff treated me with dignity and respect. Your caring approach made the whole experience much more comfortable. I always felt well looked after and appreciate the kindness demonstrated by you all. The end result is truly amazing. I now feel confident when smiling in the knowledge that my front teeth are secure and that I can now lead a normal life. Please accept my sincere appreciation for all your hard work and I wish you every success for the future, particularly with regard to this area of work, which is so valuable and can help so many people.
Vicki Jackson — Blackburn, Lancashire
I am very happy to say that I consider the level of care and quality of treatment provided by Lyndhurst Dental Practice to be first class.
Paul Haworth — Bolton, Lancashire
I have really enjoyed my treatment with Lyndhurst Dental Practice. I now have a beautiful smile which I thought was unachievable. The staff are all lovely and have treated me very well. I feel completely at ease in the modern, clean and friendly practice and would recommend it to anyone.
Katie Turner - Burnley, Lancashire